At Guidemundo Travel, we aim to provide smooth and enjoyable travel experiences for all customers. Please read our Refund & Cancellation Policy carefully before confirming any booking.
Bookings are considered confirmed only after successful payment and official confirmation from Guidemundo Travel.
Customers are responsible for reviewing all booking details before confirmation.
Customers may request cancellation of their booking by contacting our support team.
Cancellation charges may apply depending on:
Refunds may be approved only in eligible situations, including:
Non-refundable bookings, promotional offers, and completed travel services are not eligible for refunds.
Approved refunds are processed within a reasonable timeframe depending on the payment provider or banking process.
Processing times may vary based on:
Failure to appear for scheduled tours, flights, hotel check-ins, or transportation services without prior notice may result in no refund.
Requests for travel date changes or rescheduling are subject to availability and additional charges if applicable.
Guidemundo Travel cannot guarantee all modification requests.
Guidemundo Travel reserves the right to cancel or modify bookings due to:
In such cases, customers may be offered alternative arrangements, travel credits, or eligible refunds where applicable.
Some travel services are provided by third-party airlines, hotels, transportation providers, or tour operators.
Refunds and cancellations related to these services are subject to their individual policies and conditions.
For refund or cancellation requests, please contact us: